Billing

Private Pay

Payment in full is expected at the time service is provided and should be paid through one of these payment alternatives: cash, check, or credit card (MasterCard, Visa, or Discover).

Payment Arrangements

If unusual circumstances make it impossible to pay the balance when a bill is received, we invite you to call or personally discuss the matter with a financial representative who will set up mutually agreeable monthly payments based on the amount of the bill and guarantor income and expenses. This will avoid misunderstanding and enable you to keep your account in good standing.

Financial Assistance

You may be eligible for financial assistance under the terms and conditions the hospital offers to qualified patients. For more information, contact the financial assistance representative at 618-847-8244.

To download the application for financial assistance, click here

Returned Checks

Checks returned for non-sufficient funds will have a service charge of $15.00 added to the account balance.

Delinquent Accounts Failure to meet financial obligations may result in delinquent accounts being assigned to a collection agency or attorney for recovery.

Regarding Your Bill

Fairfield Memorial Hospital contracts with several physicians and groups to provide professional services to patients.

In addition to receiving a bill for services provided at Fairfield Memorial, you will be billed a professional fee separately if you receive services provided by:

  • Pathology
  • Diagnostic Imaging
  • Cardiopulmonary/Sleep Study Lab

For your convenience, the telephone numbers for some of the professional bills you may receive are listed below:

Fairfield Memorial Hospital – Business Office ........ 618-842-2611
Horizon Healthcare ................................................ 618-842-4617
Clinical Radiology ................................................. 618-262-7303
Premier Pathology .................................................. 877-612-2085
Weber Medical Clinic ................................................ 618-395-5222
The Neurology Group ............................................... 615-855-1374
Southern Illinois Primary Care Associates ............... 618-842-4470
The Heart Group/Heartcare ....................................... 812-464-9133
Marion Eye Center ................................................... 618-244-2777
Talley Eye Care ....................................................... 812-453-6113
Page Foot & Ankle .................................................... 877-248-3668
Sajjan Nemani, MD .................................................. 618-533-8700
Cancer Care Specialists of Central Illinois, S.C. ....... 217-877-9442

If you have billing questions concerning any of the services with which we contract, please call the service directly.

Thank you for using Fairfield Memorial Hospital. We appreciate your confidence in us by choosing us as your healthcare provider. We offer the following information concerning our credit policy to help you understand the responsibility for payment of patient accounts and to keep to a reasonable minimum the amount of time necessary to settle balances. We must rely entirely on patient revenue for operation of this facility, which provides 24-hour-a-day quality services from a full staff of professional and specialty skilled employees.

Business Office

The Business Office is open Monday through Friday, 8:30 a.m. to 4:30 p.m. Please contact our staff by phone at 618-842-2611 or in person should you have any questions or concerns regarding your hospital bill.