HORIZON HEALTHCARE - PRACTICE ASSISTANT - FULL TIME
STATUS: Full Time; Non-Exempt
Fairfield Memorial Hospital’s mission is to positively influence the health of those we serve. Our team is committed to providing the best possible patient experience.
HOURS OF WORK: Monday-Friday (40 hours per week)
NATURE OF WORK: Practice Assistant works to assist the Director and Nurse Manager to sustain an efficient practice. Maintains private files for practice. Prepares reports used for Managers and Administration for trends and decision-making, as well as annual policy reviews. Answers multi-line phone system and takes accurate messages, assessing the urgency of the message and routing to the appropriate staff person. Performs other business office functions, such as accepting payments, handle checkout/registration, rotating closing duties, and medical record scanning/filing as needed. Practice Assistant is responsible to crosstrain for all Horizon Healthcare clerical positions including satellites locations to fill any staffing voids as needed. Practice Assistant is also responsible for welcoming patients, collecting, entering and maintaining accurate patient demographics and insurance records. Schedules appointments, assists with form completion and customer service delivery. Maintain organization and cleanliness of patient waiting area. Timely and accurate work produced is vital.
EDUCATION: High school graduate or equivalent. Associate Degree in correlating field preferred.
EXPERIENCE: Previous medical software experience preferred.
SKILLS: Previous medical office experience and/or strong customer relations experience preferred. Strong word processing skills. Medical courses are a plus. Team player willing to assist in meeting organizational goals. Excellent communication skills and customer-oriented in approach to others. Experience with multi-line phone system, general office equipment, computer software programs including word processing, internet usage, and email preferred. Leadership qualities are desired.
REQUIREMENTS: Excellent attendance, punctuality, and attention to detail required.