EDUCATION/QUALIFICATIONS

• Required: High School Diploma or equivalent

EXPERIENCE

• Preferred: Previous experience in data entry or patient admitting functions

SKILLS

• Ability to type at least 40 words per minute.
• Strong communication and interpersonal skills; able to interact tactfully with patients, families, and staff.
• Ability to comprehend written and oral instructions and work independently.
• Attention to detail and organizational skills.
• Commitment to patient privacy, safety, and customer service excellence.

At Fairfield Memorial Hospital, we seek highly skilled, compassionate employees to continue our healing mission: to positively influence the health of those we serve. Our team is committed to providing the best possible patient experience. FMH is also committed to providing our team members with an environment that allows them to do their best work while providing opportunities for ongoing professional development.

NATURE OF WORK

The Patient Access Specialist – Registration plays a vital role in ensuring a positive patient experience by arranging inpatient admissions, registering outpatients and emergency room visits, and supporting accurate data collection. This position also operates the hospital switchboard, performs cashier functions, and provides directions and assistance to patients, families, and visitors. The role contributes to performance improvement initiatives and supports the hospital’s mission of delivering high-quality, compassionate care.

KEY RESPONSIBILITIES:

• Interview patients or representatives to collect and enter demographic, insurance, and guarantor information into the MedHost system.
• Obtain necessary signatures for consent and release of information, and assist with required forms (e.g., MSP questionnaire, accident/injury reports).
• Prepare patient identification bracelets, arrange room assignments, and coordinate patient escorts.
• Support discharge processes, bed transfers, and census reporting.
• Operate a multi-line switchboard and provide paging services as needed.
• Perform cashiering functions and process daily registration reports.
• Provide directions and orientation to patients and families regarding hospital services.
• Maintain patient confidentiality and adhere to hospital policies and standards of professionalism.

BENEFITS

• 403(b) Retirement Plan
• 457 Retirement Plan
• PPO Health Insurance Plan
• HDHP Health Insurance Plan w/ Health Savings Account
• Dental Insurance Plan
• Vision Insurance Plan
• Short and Long Term Disability Insurance
• Basic and Voluntary Life Insurance Plans
• Paid Time Off (Vacation/Sick/Illinois Paid Leave/Holiday)
• Flexible Work Schedules
• Professional Development Opportunities

WHAT FMH HAS TO OFFER:
When working with FMH, you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, retirement, with company match, referral bonuses and more.

FMH is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.

FMH believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.